Discover the world of usability in IT with HeiReS expert training!
Finding the perfect balance between function and usability is a real challenge in the IT world. Often, users’ wishes and expectations are hard to fathom, because they cannot always be expressed in facts and figures. Our training aims to sharpen your understanding of how users view digital applications – in a constantly changing software industry. We clarify common misconceptions and bring clarity to terms.
Our goal is to help you understand the challenges of user-centricity and the benefits of good usability. We show you methods and techniques to test and improve usability. In this hands-on and entertaining training you will gain insights into the analysis of user contexts and their effects. We explain the ISO standards for usability testing and how to transform unclear user needs into concrete requirements for design and development. You will take away numerous suggestions and practical implementation tips from this intensive training.