The usability of interactive products is the guarantee for their sustainable and long-term use. In order to be able to apply this later on in your own products, you will learn the most important aspects of usability according to ISO 9241 in this two-day training.
Achieving a good balance between function and usability is a major challenge. The fact that user wishes and expectations are often difficult to grasp and evaluate plays a major role here, as they can usually only be determined to a limited extent by clear facts or figures. The primary objective of this training is to create awareness for the user’s view of interactive systems and to clarify their importance in the fast-moving software industry. Common misunderstandings are cleared up and clarity is created about many terms.
The primary goal is to understand the challenges of user-centricity, but also to recognise the massive added value of good usability. In order to be able to achieve this, Armin Reuter teaches methods and techniques on how usability can be illuminated, tested and thus improved. In a practical and thoroughly entertaining way, the participants gain insights into the analysis of usage contexts and their effects, the ISO standards for usability testing and their application, but also into the “magical transformation” of seemingly unclear and vague user wishes into concretely formulated requirements for design and development. Armin Reuter takes a purposefully descriptive and general approach in his training so that participants from different disciplines and fields of activity can take away as much as possible from this training and put it into practice.
The knowledge is built up on a concrete, jointly agreed practical example, gladly from your context. The take-away effect for your participants is therefore not only a lot of know-how, but also real work results that can be taken further.